In the displayed pop up, click Browse and select the downloaded hotfix/PPM file. Step 4: Go to \bin and execute the file UpdateManager.bat. Attachments throughout the application will not be included in this type of backup.
#Octgn image packs installing Patch
Linux Service pack The correct patch name for the 13000 servicepack is ManageEngine_ServiceDesk_Plus_12_0_0_SP-1_0_0_Windows.ppm
![octgn image packs installing octgn image packs installing](https://i.imgur.com/LQ9xIIZ.png)
Windows Service pack The correct patch name for the 13000 servicepack is ManageEngine_ServiceDesk_Plus_11_3_0_SP-1_0_0.ppm Service pack The correct patch name for the 12000 servicepack is
#Octgn image packs installing install
13008 can install this Service pack for migrating to the latest build to address the listed issues. 12008 can install this Service pack for migrating to the latest build to address the listed issues.Ĭustomers using build 13000. 11314 can install this Service pack for migrating to the latest build to address the listed issues.Ĭustomers using build 12000. We recommend users to move to the latest version, ServiceDesk Plus 13009 build released on 03, August 2022 Migrate fromĬustomers using build 11200.